Notes

Slide Show

Outline

1	When You Speak People Listen Edited by Gregory B. Smith, Sr. PDDGM of the 24^th Masonic District
2	What you will learn in this session Communication is More than Words How to Present your Message How to Develop your Message
3	The Importance of Good Presentation Skills Your Time and Their Time Your Reputation Making an Impact
4	Top Executive Top Four Fears #4 = Dying #3 = Making a Mistake or a Bad Decision #2 = Loosing a Position from a Bad Decision #1 = Public Speaking
5	Presentation Barriers Failure to Connect with Audience Failure to Prepare Ineffective Messages Performance Anxiety Don’t Know What You are Doing Don’t Respect Audience
6	Why People Listen Status, Title, or Position The Message Itself How You Deliver the Message
7	Presentation Successes Interactive How it is Presented Relationship I.D.E.A. = Instruction, Demonstration, Experience, and Assessment
8	Communication Elements Words or Content Voice Qualities Non-Verbal or Body Language
9	What Percentage Would You Give Each One These Elements?
10	Real Time Examples
11	Did the Previous Example Change Your Answer?
12	U.C.L.A. Certified Findings of Communication Elements Words or Content = 7% Voice Qualities = 38% Non-Verbal or Body Language = 55% Total = 100%
13	Elements of Delivery Eye Contact Posture Voice Use of Hands
14	Questions Listeners Always Ask So What? Who Cares? What’s it have to do with me?
15	Message Development: The Banner Statement Informative and Fact Oriented Short and Concise Impacting (Relevant and Beneficial) Memorable
16	Impact and Retention of Message Visualizations Analogy Signal Words/Phrases Personalizing Colorful or Emotionally Charged Words Absolute Statements Numbers and Statistics Anecdotes Cliché’s and One Liners
17	Questions and Answers Never Promise to Answer all Questions Say: “I have time to answer a few questions” If no questions are asked, ask yourself a question.
18	What We Learned Communication is More than Words How to Present your Message How to Develop your Message
19	Information Sources Bro. Thomas Zahler – from 2000 DDGM Training John C. Maxwell www.injoy.com Anthony Robbins www.dreamlife.com